Welcome to the May, 2011 issue of Element K News, the e-Learning newsletter from Element K®, intended for our customers and other friends! Element K News provides a monthly update of our latest e-Learning product releases. But it goes beyond that, variously including partner spotlights, dates of upcoming Element K webinars and conferences, highlights from the Element K Blog, and more. This month includes several items focused on the benefits of e-Learning, an update on smartphone and tablet learning, news of several Element K recognitions and awards, plus many exciting Element K product updates, so please read on!

• E-Learning in 2011: You Can't Afford Not To Do It!
• Learning and Development: It's What Your Employees Want
• The Benefits of the Virtual Classroom
• The Latest on Smartphone and Tablet Learning
• What's New at Element K Blog

• Element K Included in Visionaries Quadrant for Leading Industry Analyst Firm's Corporate Learning Systems Report
  
• Element K Wins Brandon Hall Gold Medal for KnowledgeHub Virtual Classroom
• Element K Selected for 2011 Top 20 Training Outsourcing Companies

• Profiles in Leadership
  

• Conference: May 22-25, 2011
  ASTD International Conference and Exposition
• Conference: June 21-23, 2011
  mLearnCon

• e-Learning Courses
• Real World Blended Learning Subscriptions
• Brainbench Exams
• GetAbstract Book Summaries
• Did You Know?

E-Learning in 2011: You Can't Afford Not To Do It!

In his latest "Marc My Words" column for the online Learning Solutions Magazine, Marc Rosenberg asks the provocative question: "Is This Recession Good for eLearning?" He begins by reviewing the fate of much of the e-Learning world during the previous, 2002-era recession. In many ways, e-Learning was booming then, but training program cutbacks because of the recession were often widespread and crossed all modalities (classroom and e-Learning). Fast forward to the current recession, and again we see many training programs being cut back, but Rosenberg argues that one difference is that, in many cases, e-Learning initiatives have been less affected than before. He notes:

The strange thing about recessions is that, as bad as they are, they often surface new opportunities, and the current recession might just be a good thing for eLearning. Tough times can create ideal environments for change. As resources become scarce and technologies become better and more ubiquitous, organizations that value learning -- a necessary prerequisite -- are seeing eLearning as more essential in lowering costs and speeding up the learning process, and, in the end, improving performance, which is what really matters.

Rosenberg goes on to describe the many aspects of e-Learning that continue to progress even during these tough economic times, including the leveraging of subject matter experts and instructors through synchronous (virtual classroom) delivery, the expansion of innovative blended learning approaches, the use of rapid e-Learning development tools, the implementation of social learning enabled by social media technologies, and more. Organizations are also focusing on the need for high-quality e-Learning content, to better prove the benefits of their learning and development investments. Rosenberg sums this up nicely:

This recession has been different. In an era of cutbacks, the demand for eLearning -- in all its forms -- is up. Now, many organizations in the private and public sectors better understand not just the challenges and costs of eLearning, but its promise and potential as well, and want to see it succeed. And this is an important point -- we have not lost the need to get learning and information to people quickly and effectively. In fact, the need to get this done in a knowledge-rich and increasingly digital workplace is greater than ever before. The current depressed economy has accentuated this. This has been positive for eLearning innovation, and the field is adapting to the times. The latest recession hasn't just changed the eLearning industry and its practices, it has also changed organizational perceptions of eLearning, from "we can't afford to do it," to "we can't afford not to do it."

So what are the learning and development initiatives in your organization that you can't afford not to do? How can Element K's products and services be of assistance in those critical programs? Contact your Element K Account Executive or Learning Consultant to learn more about Element K's broad range of learning solutions.

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Learning and Development: It's What Your Employees Want!

Recent research commissioned by Element K partner Global Knowledge shows that, when it comes to meeting the career aspirations and training needs of their employees, numerous organizations are coming up short. Specifically, although 72 percent of employees view learning and development opportunities equally as important as salary when choosing their next job, many employers put up barriers to their employees getting the training they want.

The research spanned 700 respondents who were either "responsible for learning and development, or employees within IT and commercial departments." It found that 57 percent of employees claimed they weren't being given the budget for learning and development opportunities. For others, time was also a factor with 49 percent of those surveyed stating that they weren't given the necessary time off the training required.

Allan Pettman, UK Managing Director of Global Knowledge, summarized some of the research as follows:

The survey shows that individuals and organisations are on different wavelengths when thinking about training. Employees value training yet it's sad to see that many employers are failing in their responsibility to match employees' passion to learn and develop. In tough economic times, it's more important than ever that employers help their staff to grow and innovate. Failure to invest in training places a burden on employees, many of whom are relying on their skills to remain employable and maintain career progression. These results would suggest that employers are badly letting them down. It's clear that employers really should be doing more to invest in training, otherwise they'll face challenges of staff retention, motivation, and encouraging innovation.

How would your own employees rate your organization on these same dimensions? Are you spending enough budget, alloting enough time, and generally promoting learning and development to the degrees that your employees are demanding? In what respects are you meeting their needs in this critical area, and in what ways are you letting them down? And finally, are your learning and development programs effective, helping with the noted challenges of staff retention, motivation, and encouraging innovation?

Contact your Element K Account Executive or Learning Consultant to learn more about Element K's many learning solutions, including our blended learning solutions and our Learning Consultant services.

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The Benefits of the Virtual Classroom

In the April issue of Chief Learning Officer magazine, Josh Bersin titled his column "Need for Speed." He was noting the rapid pace of change we all face, and the need for learning and development organizations and initiatives to keep up. After noting some challenges of the modern CLO -- the need for blended programs and developing programs that are flexible, rapid, and timely -- he argues that these challenges can be met in part by strategically leveraging the virtual classroom:

Virtual classrooms are both less expensive and can be more instructionally rich than physical in-class experiences. Last year Cisco used its own virtual technology to train its entire worldwide channel team — using local facilitators to manage the program — and found the learning outcomes and learner satisfaction were higher than when they ran the program in person. Studies have been conducted on the effect on technical training, IT training and sales training, and in all cases the instructional value of virtual programs, when delivered by a suitable instructor, are equal or better than in-class experiences.

Bersin then continues by describing several other key benefits of leveraging virtual classroom technologies, which include:

• Cost effectiveness and student reach.
• Speed to deployment of instructional content.
• Responsiveness by instructors / subject matter experts.

These benefits and more are all possible with the latest synchronous e-Learning, virtual classroom technologies. WebEx is a market leader in this area, and as noted in our September 2010 newsletter, Element K's learning management system, KnowledgeHub, is now integrated with WebEx Training Center. Through this integration, Element K is able to provide a superior virtual classroom experience, with virtual classes available through the KnowledgeHub catalog, on a calendar, or as part of a learning plan. Indeed, as you will read later on, Element K has recently been awarded the coveted Brandon Hall gold award for our KnowledgeHub Virtual Classroom integration.

Contact your Element K Account Executive or Learning Consultant to learn more about the award-winning KnowledgeHub Virtual Classroom offering leveraging WebEx Training Center.

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The Latest on Smartphone and Tablet Learning

The subject of mobile learning has been a popular one for many years, but it has really picked up steam and become a legitimate trend last year continuing into 2011. This is driven in part by the maturing of the mobile device market, and by the proliferation of these devices in organizations for sales people, executives, middle-managers, field engineers, repair technicians, and even retail employees, among others.

As this area develops, the term "mobile learning" is at times becoming a bit confusing to some. As a result of the iPad in 2010, and now the flood of competitor tablet devices, many in learning and development are wondering what can be done with tablets versus laptops versus smartphones. There are some key differences between what an iPad can support and what a laptop can support, and an even bigger difference between the tablet form and the smaller smartphone. The use cases between tablets and smartphones differ as well, based in part on the contexts in which most individuals carry and make use of each device type; the average person carries their smartphone more often than their tablet, but makes use of it for shorter periods of time throughout the day. So what is a learning and development professional to do? Focus on supporting smartphones, tablets, or perhaps both as appropriate?

Fortunately, the industry continues to provide numerous resources that provide insight into all of these developments. The April 2011 issue of T+D magazine included "2011: The Year of the Media Tablet as a Learning Tool" by Jeanne C. Meister, Evgeny Kaganer, and Rick Von Feldt (available for purchase from ASTD). Meister provided some highlights from the article at her website, including the following three key research results:

• By the end of 2011, nearly 40 percent of executives "plan to incorporate media tablets into learning and development initiatives" and three-quarters of these learning executives "plan to incorporate smartphones by the end of this year."
• By 2015, human resource executives "plan to leverage mobile devices not only for learning and performance support but also for coaching and mentoring employees (37%), micro-blogging (27%), augmented reality (14%), and mobile gaming (12%)."
• In order to expand mobile learning initiatives, companies need to deal with five key barriers: the cost of developing content across all types of mobile devices and platforms, security issues, lack of clarity on how to participate in mobile learning, outdated IT policies, and lagging instructional design expertise.

Clark Quinn, author of the recent book Designing mLearning, wrote an interesting post at his blog titled "The Pad and the Pod." He shares his thoughts on some of the key usage differences between smartphones and tablets, and speculates about what is needed for continued development of robust mobile learning for tablets in particular.

And finally, Bersin and Associates' has released research that they say indicates that "mobile learning finally has gone mainstream." As David Mallon, a principal analyst with Bersin, noted about mobile learning: "Learning organizations will need to rethink their methods, practices, and perspective to support meeting business learning needs at the speeds of business, and via the formats and modalities used by business. ... Timeliness, proximity, versatility -- these are among the key measures of today's high-impact learning organization. m-Learning plays a critical role in helping organizations meet the demands of these measures."

Our December 2010 newsletter introduced you to Element K's Mobile Learning Enablement Services, a powerful solution for supporting mobile learning through popular devices such as the iPhone, iPod Touch, iPad, Android smartphones, and BlackBerry devices. And the April 2011 newsletter listed some new "beta" business skills courses we have developed that are specifically targeted for the iPad. See also the content spotlight below for details of our Profiles in Leadership video collection -- outstanding content for delivery to your executives' and managers' mobile devices.

Contact your Element K Account Executive or Learning Consultant to learn more about Element K's growing support for both smartphones and tablet devices, and how you can leverage these solutions for your learning and development programs today.

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What's New at Element K Blog

At Element K Blog, we provide commentary and insights on the Learning and Development industry. This includes reports on industry conferences, pointers to the best industry resource sites, and the regular feature "Learning and Development Roundup," where we point you to key resources and opinions from the past four to six weeks.

Here is what you'll find at Element K Blog recently:

• Where is Mobile Learning Most Helpful? -- the next in a series covering fundamental perspectives on mobile learning.
• Who Can Benefit From Mobile Learning First? -- a consideration of this fundamental question for anyone considering mobile learning programs.
• Learning and Development Roundup (vol. 20) -- Includes links to items from Clark Quinn, David Mallon, Will Thalheimer, Marcia Conner, Gary Woodill, Karie Willyerd, Jane Hart, and many more.

We hope you'll check out Element K Blog, come back regularly, and add us to your RSS reader. Also, if you use Twitter, you can follow us there at our account @Element_K.

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Element K Included in Visionaries Quadrant for Leading Industry Analyst Firm's Corporate Learning Systems Report

Element K is very pleased to be included in the 2011 Magic Quadrant for Corporate Learning Systems report, published by Gartner, Inc. (The 2011 Magic Quadrant for Corporate Learning Systems report is available for purchase from Gartner at http://www.gartner.com/DisplayDocument?id=1604023&ref='g_fromdoc'.) The report evaluated several learning systems, positioning Element K -- and its Software as a Service (SaaS) learning management system KnowledgeHub -- in the Visionaries Quadrant.

Element K's KnowledgeHub learning management system (LMS) supports a wide range of learning assets, including our best-in-class e-Learning content, blended assets, learning games, simulations, e-references, virtual labs, Web 2.0 collaboration features, and more. This flexible, on-demand solution puts the student at the center of the learning experience, placing the tools learners need at their fingertips with personalized learning portals and intuitive front- and back-end user features. KnowledgeHub enables learning administrators to easily personalize site messages, editorial, and the overall display of their learning program, as well as execute dozens of fully customizable reports.

As a SaaS solution, KnowledgeHub can be set up in days or weeks, regardless of organizational size, with no costly software to install. Easy to implement, secure, and customizable, the LMS provides multiple administrator roles and grouping, as well as robust reporting options and credentialing functionality to assign development paths down to the individual level. The LMS is available in 12 languages, and is used by more than 3 million learners around the globe.

For more information about Element K's KnowledgeHub LMS, visit www.elementk.com/products/knowledgehub or contact your Element K Account Executive or Learning Consultant.
 

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Element K Wins Brandon Hall Gold Medal for KnowledgeHub Virtual Classroom

In addition to the previous overall recognition for Element K's KnowledgeHub LMS, we continue to collect more specific awards as well. Element K has recently won a coveted Brandon Hall gold award for excellence in the "Best Advance in Technology for Virtual-Classroom Training or Conferencing" category. The winning Element K entry was KnowledgeHub Virtual Classroom powered by Webex Training Center. The Learning Technology Awards program showcases innovations in products in the marketplace that create and manage learning, talent, and performance.

KnowledgeHub Virtual Classrooms are designed to help clients extend training to global audiences in an easy and cost-effective way, allowing geographically disbursed learners to participate in a collaborative learning experience. By integrating Cisco WebEx technology directly into their KnowledgeHub LMS, Element K provides a single source for administrators to deploy and manage online training, classroom training, and a host of other blended learning experiences.

For more information, please visit our website or contact your Element K Account Executive or Learning Consultant.

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Element K Selected for 2011 Top 20 Training Outsourcing Companies

Element K is very pleased to be included once again in TrainingIndustry.com's list of "Top 20 Training Outsourcing Companies." TrainingIndustry.com notes that they continuously review "companies that provide training business process outsourcing (BPO) services and conducts an annual assessment to determine suppliers' experience and capabilities." This "top 20" list is intended to help buy-side learning and procurement organizations searching for the right training outsourcing partner.

This year's "Top 20 Training Outsourcing Companies" list was based on the following criteria:

• Industry visibility, innovation and impact.
• Capability to deliver multiple types of training services.
• Company size and growth potential.
• Strength of clients.
• Geographic reach.

Contact your Element K Account Executive or Learning Consultant to learn more about Element K's broad ranging capabilities to provide clients with the best learning solutions.

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Profiles in Leadership

Profiles in Leadership is a collection of powerful three- to five-minute vignettes that leverage story telling to convey real-world leadership strategies. These videos feature successful leaders sharing their experiences to exemplify leadership competencies and techniques. Interviewees share stories in which they learned, applied, or developed a key core competency and contributed to the success of their organization. Profiles in Leadership videos are aligned to leadership competencies -- such as Delivering Results, Taking Risks, and Coaching Others -- perfect for use in your development programs.

Profiles in Leadership videos cover a broad range of business issues across all sectors, resonating with seasoned and new leaders alike, and engaging them on both an intellectual and emotional level. The videos can be shown during strategy sessions, meetings, presentations, seminars, and conferences to spark discussion and facilitate the exchange of ideas. Specific videos can also be used to help fast-track high-flyers and facilitate succession planning in your organization.

Additionally, Profiles in Leadership videos can:

• Convey real-world insight, enabling your leaders to mine the collective wisdom of successful professionals.
• Stimulate and inspire audiences to improve job performance.
• Address key leadership challenges that your organization faces every day.
• Support training competencies and facilitate group activities.
• Integrate into leadership development programs for your internal audiences.
• Be viewed in the classroom, online, and on mobile devices to provide topics for discussion, motivation, and continuous engagement.

Some of the Profiles in Leadership videos currently available include:

• 21 Days to Change a Habit
• Barbarians Inside the Gates
• Be Grateful to Lead
• Be Truthful, Transparent, and Direct
• Beware a Comfortable Consensus
• Bring Meaning to All You Do
• Building Investor Faith
• Change by the Views of Others
• Core Values Prevail
• Credibility in the Bank
• Do Well to Other People
• Failure Fosters Growth
• Fairness Is Differential Treatment
• Global Confidence Local Goals
• Growing the Franchise
• If You're Not All In, Then You Are Out
• Innovation Myths
• Kill the Politics
• Leadership Starts with Awareness
• Learn from Your Employees
• Let People Put You Out of Business
• Let Them Talk You Out of It
• Luck is Keeping Your Head Up
• Make Everybody More Effective
• Make Your Own Decisions
• More Similarities than Differences
• No One Does It Alone
• Own the Difficult Choices
• Raising Capital with Confidence
• Recipe for Success
• Recognize to Energize
• Recruiting Partners and Corporate Consensus
• Respect Work Home Balance
• See the Entire Organization
• Slow Down to Power Up
• The Pig Was Committed
• The Power of Trust
• Understanding Cultural Subtext
• Use Initiative to Get Things Done
• Widen Your Wingspan

Contact your Element K Account Executive or Learning Consultant for more information about Element K's Business Professional Course and Resource Collections, and the new Profiles in Leadership video series.

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Conference: ASTD International Conference & Exposition

May 22 - 25, 2011, Orlando, Florida

As described at the conference website, "Held each spring, this premier event for workplace learning and development professionals welcomes 8,000 attendees from more than 70 countries. These professionals manage all aspects of learning in their organizations. From CEO to specialist, from dean to student, ASTD 2011 welcomes people from across the globe. The ASTD 2011 International Conference & Exposition features more than 230 educational sessions from industry-leading experts and a world-class EXPO filled with the latest products and services from top suppliers."

We look forward to seeing you at this great annual event, and please stop by and see Element K at booth #827 in the Expo Hall!

For more information, see the conference website.

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mLearnCon

June 21 - 23, 2011, San Jose, California

As described at the eLearning Guild's conference website, this is the "conference that explores every aspect of mobile learning in-depth. From mLearning management strategies and best practices to content and design considerations for tablet and smartphone technologies. Whether you are working in an academic, corporate, government or military setting ... this event will give you the ideas, information, and community you and your organization need to succeed."

Element K's Philip Harriman will be presenting at this event on Tuesday, June 21, at 1:00 P.M. on the subject of "Drinking Our Own Champagne: Using mLearning for Sales Training."

For more information, see the conference website.

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E-Learning Courses

Element K's award-winning e-Learning content includes robust multimedia content, software simulations, business simulations, quizzes, assessments, and more. And our massive libraries continue to grow each month! Experience some of our e-Learning courses for yourself at our demo center.

The latest e-Learning course additions are grouped by general topic area, and then listed under the primary current offering headings. (For those courses that have also been added to old primary offerings, those are indicated in parentheses).

Business and Soft Skills

Business Professional: Human Resources (Element K Series: Business Skills)

• Basics of eCommunication
• Employee Performance Management 1: Identifying Employee Development Needs

Business Professional: Management & Leadership (Element K Series: Business Skills)

• Communicating Across Cultures: Speaking and Listening Across Boundaries
• Working With Consultants 3: Concluding a Consulting Assignment

Business Professional: Personal Effectiveness (Element K Series: Business Skills)

• Effective Business Meetings 2: Leading Productive Meetings
• Effective Business Meetings 3: Using Technology for Effective Meetings
• Employee Performance Management 2: Managing Employee Training

Business Professional: Sales & Marketing (Element K Series: Business Skills)

• Consulting Skills 2: Marketing, Building, and Expanding

The Quality Group - ISO 9001:2008 Auditor Training

• 4-Phase Audit Process - Performance (The Quality Group) (Second Edition)
• 4-Phase Audit Process - Preparation (The Quality Group) (Second Edition)
• 4-Phase Audit Process - Reporting (The Quality Group) (Second Edition)
• 4-Phase Audit Process - Closure (The Quality Group) (Second Edition)
• Auditing Awareness (The Quality Group) (Second Edition)
• Auditing Introduction and Fundamentals (The Quality Group) (Second Edition)

The Quality Group - ISO 9001:2008 (Auditing Awareness)

• Auditing Awareness (The Quality Group) (Second Edition)

Compliance

Element K Series: Safety

• Workplace Safety Overview

Element K Series: Workplace Compliance

• Business Ethics: Records Retention
• Business Ethics: Trade Secrets

Global Compliance: Managing & The Law

• Avoiding Wage and Hour Violations
• Discrimination Free Workplace
• Family and Medical Leave
• Interviewing and Hiring Lawfully
• Lawful and Effective Discipline
• Reasonable Accommodation of Disabilities
• Reasonable Accommodation of Religious Practices

Global Compliance: Violence Prevention

• Workplace Violence Prevention -- Non-Supervisors' 3rd Edition
• Workplace Violence Prevention -- Non-Supervisors' International Edition
• Workplace Violence Prevention -- Supervisors' 3rd Edition

Global Compliance: Workplace Ethics & Compliance

• Anti-Money Laundering
• Careful Business Communications
• Code of Conduct
• Diversity
• Ethical Leadership
• Export Controls & Anti-Boycotting Law
• Financial Integrity
• Global Antitrust
• Global Data Privacy
• Government Contracting
• Information Security
• Insider Trading
• Model Code of Conduct -- International Edition
• Model Code of Conduct
• Records Management
• Respect in the Workplace
• Social Media and the Workplace

Design and Media

Adobe Pack Course Collection (Adobe Pack)

• Adobe® Photoshop® Elements 9
• Adobe® Premiere® Elements 9: New Features

Design and Media Course Collection (Design and Media)

• Adobe® Photoshop® Elements 9
• Adobe® Premiere® Elements 9: New Features

Desktop Applications

Desktop Applications Course Collection (Office Productivity)

• Microsoft® Excel® 2010: PivotTables

Microsoft Office Pack Course Collection (Microsoft Office Pack)

• Microsoft® Excel® 2010: PivotTables

IT Professional

IT Professional Course Collection

• First Look: Novell SecureLogin 7 (Course 8314) (Novell)
• First Look: GroupWise 8 (Course 1441) (Novell)
• First Look: Novell Access Governance Suite (Course 8307) (Novell)
• First Look: Novell Access Manager (Course 8308) (Novell)
• First Look: Novell eDirectory (Course 8318) (Novell)
• First Look: Novell GroupWise (Novell)
• First Look: Novell Identity Audit (Course 8306) (Novell)
• First Look: Novell Open Enterprise Server 2 (Novell)
• First Look: Novell Privileged User Manager (Course 8312) (Novell)
• First Look: Novell SecureLogin (Course 8313) (Novell)
• First Look: Novell Sentinel (Course 8315) (Novell)
• First Look: Novell Storage Manager (Course 8317) (Novell)
• First Look: Novell Teaming + Conferencing (Novell)
• First Look: Novell ZENworks 10 Configuration Management (Novell)
• First Look: Novell ZENworks Endpoint Security Management (Novell)
• First Look: Novell ZENworks Patch Management (Novell)
• First Look: Open Enterprise Server NetWare (Novell)
• First Look: PlateSpin Migrate 8.1 Update (Course 8422) (Novell)
• First Look: PlateSpin Recon 3.6 Update (Course 8423) (Novell)
• First Look: ZENworks Asset Management (Novell)
• First Look: ZENworks Linux Management (Novell)
• Introduction to Novell Teaming (Course 8703) (Novell)
• Migrating a Traditional ZENworks Environment to Novell ZENworks 10 Configuration Management (Course 8601) (Novell)
• Novell eDirectory Advanced Troubleshooting (Course 8301) (Novell)
• Novell GroupWise 8: Upgrading Your Existing GroupWise Environment (Course 8705) (Novell)
• Novell Open Enterprise Server 2: Advanced iPrint Tips and Tricks (Course 9504) (Novell)
• Novell Storage Services (NSS) Under the Hood (Course 9513) (Novell)
• Novell ZENworks 10.2 Configuration Management: Troubleshooting Self-Service Using zac zeninfo (Course 9411) (Novell)
• Upgrading to Open Enterprise Server 2 SP1 Linux (Course 8700) (Novell)

IT Management

• Six Sigma: Green Belt - Comprehensive

Networks and Operating Systems Course Collection (Networking and Operating Systems)

• Introduction to Cloud Computing

Programming and Web Development Course Collection (Programming and Web Development)

• Adobe® ColdFusion® 9: Level 1: (Part 1 of 3): Building Dynamic Website
• Adobe® ColdFusion® 9: Level 1: (Part 2 of 3): Building Forms
• Adobe® ColdFusion® 9: Level 1: (Part 3 of 3): Integrating ColdFusion with External Applications and Services
• Fundamentals of Data Warehousing
• Introduction to Software Engineering Processes

Localized Courses

Business Professional (Español) Course Collection (Element K Series: Business Skills (Español))

• Gestión de las relaciones con los clientes (Español)
• Gestión de las relaciones con los clientes: Gestionar las relaciones durante el inicio y la planificación (Español)
• Gestión de las relaciones con los clientes: Gestionar las relaciones durante la ejecución y el cierre (Español)
• Gestión de las relaciones con los clientes: Manejar las causas basadas en interacciones que provocan el fracaso de los proyectos (Español)

Business Professional (Francais) Course Collection (Element K Series: Business Skills (Français))

• Choisir votre stratégie de négociation (Français)

Business Professional: (Svenska) Course Collection (Element K Series: Business Skills - Multilingual)

• Coacha på arbetsplatsen (Svenska)
• Implementera förändring: Förändringshantering för chefer (Svenska)
• Lösa problem logiskt (Svenska)
• Praktiskt ledarskap (Svenska)
• Uppnå resultaten utan befogenhet: Skapa en strategi (Svenska)

Microsoft Office Pack (Portuguese) Course Collection

• Habilidades Básicas no Microsoft® Excel® 2010 (10567) MSR (Português do Brasil)
• Habilidades Básicas no Microsoft® Outlook® 2010 (10598) MSR (Português do Brasil)
• Habilidades Básicas no Microsoft® PowerPoint® 2010 (10589) MSR (Português do Brasil)
• Habilidades Básicas no Microsoft® Word 2010 (10578) MSR (Português do Brasil)

Microsoft Office Pack (Chinese Simplified) Course Collection

• Beginner Skills in Microsoft® Excel® 2010 (10570) MSR (Chinese Simplified)
• Beginner Skills in Microsoft® Outlook® 2010 (10601) MSR (Chinese Simplified)
• Beginner Skills in Microsoft® PowerPoint® 2010 (10592) MSR (Chinese Simplified)
• Beginner Skills in Microsoft® Word 2010 (10581) MSR (Chinese Simplified)
• Windows 7 Essentials I (10526) MSR (Chinese Simplified)

Microsoft Office Pack (Danish - Dansk) Course Collection

• Begynderfærdigheder i Microsoft® Excel® 2010 (10572) MSR (Dansk)
• Begynderfærdigheder i Microsoft® Outlook® 2010 (10603) MSR (Dansk)
• Begynderfærdigheder i Microsoft® PowerPoint® 2010 (10594) MSR (Dansk)
• Begynderfærdigheder i Microsoft® Word 2010 (10583) MSR (Dansk)

Microsoft Office Pack Dutch (Nederlands) Course Collection

• Beginnersvaardigheden voor Microsoft® Excel® 2010 (10569) MSR (Nederlands)
• Beginnersvaardigheden voor Microsoft® Outlook® 2010 (10600) MSR (Nederlands)
• Beginnersvaardigheden voor Microsoft® PowerPoint® 2010 (10591) MSR (Nederlands)
• Beginnersvaardigheden voor Microsoft® Visio® 2010 (10625) MSR (Nederlands)
• Beginnersvaardigheden voor Microsoft® Word 2010 (10580) MSR (Nederlands)

Microsoft Office Pack French (Français) Course Collection

• Formation Microsoft® Visio® 2010 pour les débutants (10623) MSR (Français)
• Microsoft® Excel® 2010 pour les débutants (10565) MSR (Français)
• Microsoft® Outlook® 2010 pour les débutants (10699) MSR (Français)
• Microsoft® PowerPoint® 2010 pour les débutants (10587) MSR (Français)
• Microsoft® Word 2010 pour les débutants (10576) MSR (Français)
• Nouveautés de Microsoft® Office® 2010 (10405) MSR (Français)
• Nouveautés de Microsoft® Office Excel® 2010 (10409) MSR (Français)
• Nouveautés de Microsoft® Outlook® 2010 (10411) MSR (Français)
• Nouveautés de Microsoft® PowerPoint® 2010 (10413) MSR (Français)
• Nouveautés de Microsoft® Word 2010 (10407) MSR (Français)
• Windows 7: Notions fondamentales I (10285) MSR (Français)
• Windows 7: Notions fondamentales II (10289) MSR (Français)

Microsoft Office Pack German (Deutsch) Course Collection

• Grundkenntnisse in Microsoft® Office PowerPoint® 2010 (10322) MSR (Deutsch)
• Grundlagen in Microsoft® Excel® 2010 (10323) MSR (Deutsch)
• Grundlagen in Microsoft® Outlook® 2010 (10320) MSR (Deutsch)
• Grundlagenschulung in Microsoft® Visio® 2010 (10620) MSR (Deutsch)
• Neues in Microsoft® Access® 2010 (10416) MSR (Deutsch)
• Neues in Microsoft® Office® 2010 (10297) MSR (Deutsch)
• Neues in Microsoft® Office Excel® 2010 (10303) MSR (Deutsch)
• Neues in Microsoft® Office PowerPoint® 2010 (10309) MSR (Deutsch)
• Neues in Microsoft® OneNote® 2010 (10418) MSR (Deutsch)
• Neues in Microsoft® Outlook® 2010 (10306) MSR (Deutsch)
• Neues in Microsoft® Project 2010 (10419) MSR (Deutsch)
• Neues in Microsoft® Publisher 2010 (10420) MSR (Deutsch)
• Neues in Microsoft® Visio® 2010 (10423) MSR (Deutsch)
• Windows 7 - Grundlagen I (10697) MSR (Deutsch)
• Windows 7 - Grundlagen II (10698) MSR (Deutsch)

Microsoft Office Pack Italian (Italiano) Course Collection

• Competenze di base di Microsoft® Excel® 2010 (10566) MSR (Italiano)
• Competenze di base di Microsoft® Outlook® 2010 (10700) MSR (Italiano)
• Competenze di base di Microsoft® PowerPoint® 2010 (10588) MSR (Italiano)
• Competenze di base di Microsoft® Word 2010 (10577) MSR (Italiano)
• Competenze di base per Microsoft® Visio® 2010 (10624) (Italiano) MSR
• Novità di Microsoft® Office Excel® 2010 (10408) MSR (Italiano)
• Novità di Microsoft® Office® 2010 (10404) MSR (Italiano)
• Novità di Microsoft® Outlook® 2010 (10410) MSR (Italiano)
• Novita di Microsoft® PowerPoint® 2010 (10412) MSR (Italiano)
• Novità di Microsoft® Office Word 2010 (10406) MSR (Italiano)

Microsoft Office Pack Japanese Course Collection

• Beginner Skills in Microsoft® Excel® 2010 (10319) MSR (Japanese)
• Beginner Skills in Microsoft® Outlook® 2010 (10316) MSR (Japanese)
• Beginner Skills in Microsoft® PowerPoint® 2010 (10318) MSR (Japanese)
• Beginner Skills Training in Microsoft® Visio® 2010 (10622) MSR (Japanese)
• Beginner Skills in Microsoft® Word 2010 (10317) MSR (Japanese)
• What's New in Microsoft® Access® 2010 (10435) MSR (Japanese)
• What's New in Microsoft® Excel® 2010 (10305) MSR (Japanese)
• What's New in Microsoft® Office® 2010 (10299) MSR (Japanese)
• What's New in Microsoft® OneNote® 2010 (10437) MSR (Japanese)
• What's New in Microsoft® Outlook® 2010 (10308) MSR (Japanese)
• What's New in Microsoft® PowerPoint® 2010 (10311) MSR (Japanese)
• What's New in Microsoft® Project 2010 (10438) MSR (Japanese)
• What's New in Microsoft® Publisher 2010 (10439) MSR (Japanese)
• What's New in Microsoft® Visio® 2010 (10442) MSR (Japanese)
• What's New in Microsoft® Word 2010 (10302) MSR (Japanese)
• Windows 7 Essentials I (10287) MSR (Japanese)
• Windows 7 Essentials II (10291) MSR (Japanese)

Microsoft Office Pack Korean Course Collection

• Beginner Skills in Microsoft® Excel® 2010 (10568) MSR (Korean)
• Beginner Skills in Microsoft® Outlook® 2010 (10599) MSR (Korean)
• Beginner Skills in Microsoft® PowerPoint® 2010 (10590) MSR (Korean)
• Beginner Skills in Microsoft® Word 2010 (10579) MSR (Korean)

Microsoft Office Pack Norwegian (Norsk) Course Collection

• Begynnerferdigheter i Microsoft® Outlook® 2010 (10606) MSR (Norsk)
• Begynnerferdigheter i Microsoft® PowerPoint® 2010 (10597) MSR (Norsk)
• Begynnerferdigheter i Microsoft Word® 2010 (10586) MSR (Norsk)
• Begynnerkurs i Microsoft® Excel® 2010 (10575) MSR (Norsk)

Microsoft Office Pack Polish (Polski) Course Collection

• Podstawowe umiejetnosci uzytkownika programu Microsoft® Excel® 2010 (10574) MSR (Polski)
• Podstawowe umiejetnosci uzytkownika programu Microsoft® Outlook® 2010 (10605) MSR (Polski)
• Podstawowe umiejetnosci uzytkownika programu Microsoft® PowerPoint® 2010 (10596) MSR (Polski)
• Podstawowe umiejetnosci uzytkownika programu Microsoft® Word 2010 (10585) MSR (Polski)

Microsoft Office Pack Russian Course Collection

• Beginner Skills in Microsoft® Excel® 2010 (10573) MSR (Russian)
• Beginner Skills in Microsoft® Outlook® 2010 (10604) MSR (Russian)
• Beginner Skills in Microsoft® PowerPoint® 2010 (10595) MSR (Russian)
• Beginner Skills in Microsoft® Word 2010 (10584) MSR (Russian)

Microsoft Office Pack Spanish (Español) Course Collection

• Conocimientos básicos de Microsoft® Excel® 2010 (10315) MSR (Español)
• Conocimientos básicos de Microsoft® Outlook® 2010 (10312) MSR (Español)
• Conocimientos básicos de Microsoft® Word 2010 (10313) MSR (Español)
• Conocimientos básicos sobre Microsoft® PowerPoint® 2010 (10314) MSR (Español)
• Curso de conocimientos básicos de Microsoft® Visio® 2010 (10621) MSR (Español)
• Fundamentos de Windows 7 I (10286) MSR (Español)
• Fundamentos de Windows 7 II (10290) MSR (Español)
• Novedades de Microsoft® Access® 2010 (10425) MSR (Español)
• Novedades de Microsoft® Excel® 2010 (10304) MSR (Español)
• Novedades de Microsoft® Office® 2010 (10298) MSR (Español)
• Novedades de Microsoft® OneNote® 2010 (10427) MSR (Español)
• Novedades de Microsoft® Outlook® 2010 (10307) MSR (Español)
• Novedades de Microsoft® PowerPoint® 2010 (10310) MSR (Español)
• Novedades de Microsoft® Project 2010 (10428) MSR (Español)
• Novedades de Microsoft® Publisher 2010 (10429) MSR (Español)
• Novedades de Microsoft® Visio® 2010 (10432) MSR (Español)
• Novedades de Microsoft® Word 2010 (10301) MSR (Español)

Microsoft Office Pack Swedish (Svenska) Course Collection

• Grunderna i Windows 7 I (10705) MSR (Svenska)
• Grunderna i Windows 7 II (10706) MSR (Svenska)
• Nybörjarkurs i Microsoft® Excel® 2010 (10571) MSR (Svenska)
• Nybörjarkurs i Microsoft® Outlook® 2010 (10602) MSR (Svenska)
• Nybörjarkurs i Microsoft® PowerPoint® 2010 (10593) MSR (Svenska)
• Nybörjarkurs i Microsoft® Word 2010 (10582) MSR (Svenska)

Contact your Element K Account Executive or Learning Consultant to learn more about our various collections of e-Learning courses.

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Real World Blended Learning Subscriptions

To have the greatest return, your disparate training materials need to function as a coherent whole. Subscribers to Element K's Real World Blended Learning can experience the learning industry's most integrated set of blended learning materials, all available via one easy subscription. The latest courses added to Element K Real World Blended Learning subscriptions include:

• 084378 Adobe® Captivate® 5
• 084389 Adobe® Flash® CS5: Level 1
• 084395 Adobe® Illustrator® CS5: Level 1
• 084502 Adobe® Dreamweaver® CS5: Level 1
• 084551 Microsoft® Office Word 2011: Level 1 (Macintosh)
• 084553 Microsoft® Office PowerPoint® 2011: Level 1 (Macintosh)
• 084555 Microsoft® Office Excel® 2011: Level 1 (Macintosh)
• 084568 Microsoft® Publisher 2010
• 084569 Microsoft® InfoPath® 2010
• 084580 Microsoft® Excel® 2010: PivotTables
• 085104 Six Sigma: Green Belt
• 085700 CompTIA® A+® Certification: A Comprehensive Approach for All 2009 Exam Objectives (Windows 7)
• 085707 CompTIA® Security+® (2011 Objectives)
• 085712 Certified Tester, Advanced Level (CTAL): Test Analyst
• 085714 Introduction to Software Engineering Processes
• 085715 Fundamentals of Data Warehousing
• 085716 Adobe® ColdFusion® 9: Level 1

Contact your Element K Account Executive or Learning Consultant to learn more about Element K's Real World Blended Learning subscriptions.

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Brainbench Exams

Element K has integrated skills testing from Brainbench, the industry-leading online testing solution. Brainbench exams can provide results including boosting training ROI, differentiating skills assets, establishing skills accountability, and speeding self-improvement. Brainbench standard assessments provide the ideal tool for measuring the skills, ability, and personality traits of employees, candidates, and training participants. Each standard assessment typically includes 40 questions and takes approximately 45-60 minutes to complete.

The most recent Brainbench exam added includes:

• Java 6 Fundamentals

Contact your Element K Account Executive or Learning Consultant to learn more about the Brainbench offering.

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getAbstract Book Summaries

One of our most innovative partners, getAbstract, provides book summaries of the latest and most important books in business. Most of us don't have time to read every interesting book that comes along, but with getAbstract, you don't have to. Access book summaries in a variety of formats, including PDF, audio content, and more. Experience business book summaries for yourself at our demo page. The latest getAbstract additions include:

• A Manager's Guide to Project Management: Learn How to Apply Best Practices by Michael B. Bender
• America's Service Meltdown: Restoring Service Excellence in the Age of the Customer by Raul Pupo
• Capital by Karl Marx
• Communication Catalyst: The Fast (But Not Stupid) Track to Value for Customers, Investors, and Employees by Mickey Connolly and Richard Rianoshek
• Conducting Effective Negotiations by Joel Peterson
• Extraordinary Groups: How Ordinary Teams Achieve Amazing Results by Geoffrey M. Bellman and Kathleen D. Ryan
• Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests by Gabe Zichermann and Joselin Linder
• How to Write a Business Plan by Brian Finch
• In Defense of Globalization by Jagdish Bhagwati
• Lessons from New Product Launches : Cell Zone to iPad by Joan Schneider and Julie Hall
• Management by Peter F. Drucker
• Outstanding!: 47 Ways to Make Your Organization Exceptional by John G. Miller
• PrimeTime Women: How to Win the Hearts, Minds, and Business of Boomer Big Spenders by Marti Barletta
• Small Change: Why Business Won't Save the World by Michael Edwards
• Sources of Power: How People Make Decisions by Gary Klein
• Strengths Based Leadership: Great Leaders, Teams, and Why People Follow by Tom Rath and Barry Conchie
• SuperCycles: The New Economic Force Transforming Global Markets and Investment Strategy by Arun Motianey
• The 24-Hour Customer: New Rules for Winning in a Time-Starved, Always-Connected Economy by Adrian C. Ott
• The Exceptional Presenter Goes Virtual: Take Command of Your Message by Timothy J. Koegel
• The Importance of Learning in Organizations by David Garvin and Amy Edmondson
• The Inner Edge: The 10 Practices of Personal Leadership by Joelle K. Jay
• The Manager's Guide to Social Media by Scott Klososky
• The Mindful International Manager: How to work effectively across cultures by Jeremy Comfort and Peter Franklin
• The One Minute Presenter by Warwick John Fahy
• The Power of Positive Deviance: How Unlikely Innovators Solve the World's Toughest Problems by Richard Pascale, Jerry Sternin and Monique Sternin
• The Predictioneer's Game: Using the Logic of Brazen Self-Interest to See and Shape the Future by Bruce Bueno De Mesquita
• The Story of Bottled Water : How Manufactured Demand Pushes What We Don’t Need and Destroys What We Need Most by Annie Leonard
• When Oil Peaked by Kenneth S. Deffeyes
• Who Says Elephants Can't Dance?: Leading a Great Enterprise Through Dramatic Change by Louis V. Gerstner, Jr.

Contact your Element K Account Executive or Learning Consultant to learn more about the getAbstract products.

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Did You Know?

Did you know that 9 out of 10 learning professionals surveyed state that Element K is "better overall" compared with our competition? Element K recently commissioned a survey interviewing e-Learning decision makers at more than 20 Fortune 500 companies. Each organization participating in the survey recently switched to Element K from their previous learning provider. The survey indicated that 94 percent of responders feel that Element K is superior overall compared with competitors.

These corporate giants, representing most major industries, cited Element K's commitment to their company's success as a key reason for their satisfaction. Element K was superior to other providers on all major dimensions: flexibility, value, innovation, quality of courses, commitment to business success, and "better overall."

To learn more, visit www.elementk.com/why-element-k or contact your Element K Account Executive or Learning Consultant.

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For more information on Element K:
http://www.elementk.com or call 1-800-434-3466.
Element K, 500 Canal View Blvd., Rochester, NY 14623

Copyright 2011 Element K Corporation. All rights reserved. Element K and the Element K logo are trademarks of Element K Corporation. Products or other names may be trademarks of their respective proprietors who may not be affiliated with Element K. Element K is part of NIIT, a global talent development corporation operating in 44 countries.