Welcome to the January, 2010 issue of Element K News, the e-Learning newsletter from Element K®, intended for our customers and other friends! Element K News provides a monthly update of our latest e-Learning product releases. But it goes beyond that, variously including partner spotlights, dates of upcoming Element K webinars and conferences, highlights from Element K Blog, and more. This month includes thoughts and ideas for the new year plus many exciting product updates, so please read on!

• Supporting the Transition to Management
  
• A New Workplace E-Learning Journal 
  
• Predictions for 2010 from Bersin & Associates
  
• New Things to Try in 2010
• What's New at Element K Blog

• New CompTIA® Network+ Course Receives Highest Possible Rating
  

• Conference: January 27-28:
  Learning Technologies
• Conference: January 27-29:
  ASTD TechKnowledge
• Conference: February 1-3:
  Training 2010
  

• VMware
  
• ILX Group
  

• KnowledgeHub LMS Platform
  
• e-Learning Courses
• Knowledge Portals
  
• GetAbstract Book Summaries
• Blended Blueprint Workshop Editions
• Did You Know?

Supporting the Transition to Management

As the calendar switches to 2010, many learning leaders are planning their key workforce development initiatives for the new year. In early November, Element K Blog included a posting titled "The Transition from Top Performer to Manager", which began as follows:

A perpetual problem that organizations face is how to support their "top performers" when transitioning them into management roles. Such "all-stars" have many skills, character traits, and other positive characteristics that have made them standouts in what they do. But what made them so successful in their previous roles is not what is needed to be successful as managers. It is unreasonable to expect anyone making that transition to not experience some bumps in the road (I can speak from personal experience!). A key need from an organization's learning and development function is to help minimize these bumps to ease the inevitable learning curve that such individuals face. And this need is only going to become more important as waves of managers in the Baby Boomer generation retire, replaced often by Gen X and Gen Y "top performers."

It then noted a July 2009 article in Chief Learning Officer magazine on this topic, "Nine Ways to Make Top Performers Effective Managers", which described nine critical guidelines for such new managers to follow. A more recent article, "Navigating the Transition to Supervisor," in the November issue of ASTD's T+D Magazine tackles the same subject but from a different angle, focusing on how you as learning and development leaders can ease this critical transition for the rising stars in your organization. This article is available online to ASTD members only, however a full audio version of it is freely available in ASTD's podcast library. This article notes several of the problems that poorly prepared supervisors often exhibit, including micromanaging, demotivating direct reports, acting as a bottleneck in the workflow, decreasing productivity, and failing to develop employees to their full potential. The article then goes on to discuss several organizations, such as Pepsi Bottling Group, BASF, and others that have focused on this critical need to avoid these problems.

The article also notes the critical role that training plays in this process: "Training in specific supervisory skills should be considered essential to this key transition. In addition to training, the new supervisor should be obtaining feedback from her manager about the shift from individual contributor to supervisor. The supervisor's manager needs to reinforce any formal training as well."

At Element K, we recognize the great importance of this transition phase in the development of an organization's management team, and the important role that formal training plays. We have several e-Learning courses that address this topic, including a wealth of resources on the topic of What Good Managers Do: The First 100 Days. These include an e-Learning course in our Business Skills library, as well as a corresponding instructor-led training print courseware course. But we have gone well beyond these foundational learning modalities, by:

• Providing additional Blended Blueprint guides that specifically indicate how organizations can integrate classroom training sessions on this topic with e-Learning modules and business simulations.
• Providing key concepts from the course as audio files that can be listened to when convenient for the learner. These audio MP3 tracks can be played on iPods or smartphones as anytime, anywhere learning.
• Abstracting the key principle guidelines from the training content and providing them as a handy quick reference card. This is a great job-aid for new managers to refer to as needed.
• Enabling learners with collaborative, Web 2.0 features such as forums and blogs, so that they can learn from their cohorts who are making similar changes, or those who have made the same transition in the recent past.
• Providing an end-user Management Knowledge Portal that brings together learning assets that cover more advanced topics in management, as there is obviously much to learn beyond those first 100 days.

This breadth of options and resources amounts to blended learning for the real world, which is why we have named our solution that focuses on such needs Real World Blended Learning Subscriptions.

As your organization evolves, what are you doing to help support your all-star, top-performers who are making the critical next step in their careers? Are you enabling them with a range of learning assets, so they aren't learning everything by trial and error and by hitting the bumps in the road?

A New Workplace E-Learning Journal

Late in 2009; a new and valuable resource joined the ranks of the many journals, magazines, and blogs available to L&D professionals. This new resource is a refereed journal named Impact: Journal of Applied Research in Workplace E-Learning, and its inaugural issue is over 200 pages long and has the theme of "Current issues and future directions in workplace e-learning: Mapping the research landscape."

A product of ElNet, the E-learning Network of Australasia, the journal is led by Editor-in-Chief Mark J.W. Leehas, and has a strong editorial board comprised of two dozen learning leaders, including folks such as Jay Cross, Clark Quinn, and many others from all around the world. The journal's description is as follows:

Impact has been established to address the paucity of research publication avenues with a particular emphasis on e-learning in organisational and workplace settings. It publishes both refereed and non-refereed contributions from both researchers and practitioners relating to the design, implementation, evaluation and management of workplace e-learning across a range of sectors and industries.

One special issue will be published in the journal's first year of operation (2009). This will increase to two issues in 2010, followed by quarterly publication in 2011 and subsequent years. Articles in the first (inaugural) issue will be freely available electronically to the general public as soon as they are published; thereafter, the journal will adopt a delayed open access model, whereby issues published within the last six months will be restricted to viewing by paid subscribers, including financial members of ElNet, while all other content is accessible free-of-charge.

Yes, you read that correctly...all articles of the inaugural issue are available free to the public. This includes refereed articles on topics such as:

• Workplace learning
• Learning and technology
• The theory of Connectivism
• Corporate e-Learning research
• e-Learning maturity
• How executives evaluate e-Learning
• ...And many more!

Predictions for 2010 from Bersin & Associates

At this time of year there are two practices that have become important traditions: looking back on the previous year, and looking ahead—and making predictions about—the following year. This year it seems people are doing both of these as much as ever, perhaps in part because this is also the start of a new decade.

While many industry experts and individuals are writing articles and blog postings with one or both of these themes, one of the best regular participants in this ritual is Bersin & Associates, who have now released their annual report, "Corporate Learning and Talent Management Predictions for 2010" (free, registration required). This includes 12 predictions, which Josh Bersin summarizes at their blog as follows:

1. Integrated talent management will reach the board room.
2. The HR function will start a major transformation from "strategic HR" to "business-driven HR."
3. High-impact leadership development programs will focus on first-line management.
4. Organizations will dramatically shift their focus from "e-Learning" to "we-learning."
5. Learning and development leaders and practitioners will have to learn new disciplines for success.
6. Deep specialization will emerge as a winning talent and business strategy.
7. "Talent mobility" strategies will drive your succession and talent programs.
8. Talent acquisition will shift even more rapidly toward social networking approaches.
9. Talent management systems will become more integrated and many standalone vendors will be acquired.
10. Learning management systems will remain important but evolve rapidly into talent and informal systems. Collaboration and content management will drive the next major evolution in learning technology.
11. Innovation, engagement, and diversity will become "hard disciplines" in HR and business.
12. Measurement of HR and L&D will once again become an important priority.

What predictions would you make for your own organization's corporate learning and talent management arenas for 2010? What role will you have in making the positive predictions become a reality?

New Things to Try in 2010

And speaking of the change over to 2010, we at Element K want to wish all of you a very happy and prosperous new year! The beginning of January is of course a time for "new year's resolutions": a time of renewal, of re-focusing, and of plans to try new things in the months ahead. With that in mind, we'd like to plant some seeds for you to consider. These are steps we recommend for you as leaders in the L&D field, some of which you may have done already, some might be still on your "to-do" list:

• Start listening to audio from the industry. A great place to start is a resource mentioned earlier in this newsletter, the ASTD library of T+D Magazine podcasts. You can subscribe to the RSS feed to have them served up to you automatically via iTunes or another similar player, or you can download individual audio articles as desired.
• Start learning while mobile. Related to the first idea, look for other content you can learn from while on the go. For examples, see our blog posting from June titled "The When and What of M-Learning." There, we list several content options for you, including content from Element K and from some of our content partners.
• Get organized about your blog reading. Do you read more than one or two blogs or other news sources online? If so, then you can greatly increase your efficiency by using RSS -- Really Simple Syndication -- to have the content of these blogs aggregated for you and served up in "reader" software, such as Google Reader. For more information on how to get started with RSS, including specific instructions for using Google Reader, see our blog posting from early 2009 titled "Learning Industry Blogs and a Primer on RSS." A little investment of time now will make you far more efficient in the future in keeping up with the news that matters to you.
• Start using Twitter. If you are already a veteran of blog reading with RSS feeds, perhaps you are one of many in our industry who have been eager to try Twitter, but haven't yet taken the plunge. Those who use Twitter regularly get a significant amount of professional learning value from it, because by choosing to follow interesting, intelligent industry leaders, you get the latest news faster than through any other single mechanism. To learn more about Twitter and to get a list of several dozen L&D industry experts to kickstart your use of it, see our Element K Blog posting from September titled "Update on Twitter for Learning Professionals." See also the October posting "The New Learning and Development Virtual Cocktail Party" and the November posting "On Twitter in the Enterprise." And you can follow Element K on Twitter at our account @Element_K.

What's New at Element K Blog

Here is what you'll find at Element K Blog recently:

• Learning and Development Roundup (Vol. 9) - Includes links to items from ASTD's Learning Circuits, the eLearning Guild, Elliott Masie, Tony Karrer, Josh Bersin, Jeanne Meister, Jay Cross, and much more.
• On Workplace Learning Today - A focus on the wonderful group blog from Brandon Hall Research.
• On Finding a Job in the L&D Industry - Several links to industry-specific job boards and other resources for the learning professional.
• Learning and Development Roundup (Vol. 8) - Includes links to items from ASTD, Ambient Insights, Chief Learning Officer magazine, Harold Jarche, Jane Hart, David Mallon, and more.
• New Roles for Instructors, Instructional Designers, and Subject Matter Experts - What new opportunities are there for traditional L&D job roles as social learning plays a bigger role in learning programs?

Element K's New CompTIA® Network+® Course Receives Highest Possible Rating

As we noted in the November edition, Element K recently was given the first ever 5.0 ProCert rating for print courseware. That perfect rating was given for the latest edition of our CompTIA® A+® course. ProCert Labs is the quality assurance standard for curriculum alignment.

Given the unique nature of that rating, it would have seemed a tough act to follow. But Element K has now received a second perfect 5.0 rating from ProCert, this time for our recently updated CompTIA® Network+® course.

But what about the A+ and Network+ e-Learning courses from Element K? As we also noted in November, Element K has long produced content using an innovative, XML-driven single-source development model, whereby we efficiently produce both professional ILT print courseware and multimedia- and interactivity-rich e-Learning courses. This has been our approach for nearly a decade, and we have refined the process over the years in order to produce the very best products for both learning modalities. So while the ProCert Labs rating applies only to the print courseware directly, rest assured that the same high-quality content is the basis for our A+ and Network+ e-Learning courses.

Conference: Learning Technologies

Conference: ASTD TechKnowledge

January 27-29, 2010, Las Vegas, NV
Element K's Tom Stone will be presenting "Overcoming Obstacles and Objections to the use of Web 2.0 in Organizations." To learn more about this conference, visit the ASTD TechKnowledge website.

Conference: Training 2010

February 1-3, 2010, San Diego, CA

Element K's Tom Stone will be presenting "Overview of Twitter for Learning Professionals" and "Overcoming Obstacles and Objections to the use of Web 2.0 in Organizations." To learn more about this conference, visit the Training 2010 website.

We are pleased to offer you a $200 discount to the Training 2010 Conference and Expo in San Diego, CA February 1-3. Simply use VIP code CTSM2 when registering online at www.TrainingConference.com. This offer is open to new registrants only. No additional discounts will apply. 

For more information about conferences that Element K will be participating in, see the Element K Events page.

For more information about our webinars, see the Element K Webinars page.

VMware

• VMware Workstation 7.0: Fundamentals (VMware)
  This course will focus individuals who are new to VMware Workstation and covers introductory topics as well as provide a foundation for understanding virtualization.
• VMware vSphere Fundamentals (VMware)
  This course covers the key functions and components of VMware vSphere including the overall architecture, installation, vCenter and virtual machine management, networking, and storage.
• VMware vSphere: What's New in vSphere 4 (VMware)
  This course introduces the new features in vSphere 4. The course begins with enhancement highlights by component. Next, we discuss upgrade tools and strategies. Then, we discuss in detail each new feature included in ESX/ESXi 4 and vCenter Server 4. More than 25% of the material is presented through interactive simulations so that you can practice working with the new interface.
• VMware vCenter Lab Manager Fundamentals (VMware)
  This course is designed to introduce the student to the VMware vCenter Lab Manager product. This course will give students an overview of how Lab Manager works, usage scenarios, installation requirements, administrative tasks, and an overview of the steps for installing, initializing, and configuring Lab Manager.
• VMware vCenter AppSpeed Fundamentals (VMware)
  This course discusses how to install, configure, and manage vCenter AppSpeed to monitor applications performance for those applications that run in the virtual environment.
• vCenter Chargeback Fundamentals (VMware)
  This course discusses how to install, configure and manage vCenter Chargeback to implement an effective cost accounting system for the virtualized environment.
• VMware vCenter Site Recovery Manager Fundamentals (VMware)
  This course demonstrates how to install and use SRM to create, test, and run disaster recovery plans.

This VMware training is available in Element K's Network and Operating Systems Library.

ILX Group

Element K is very excited about adding to our partnership with the ILX Group. We currently offer ILX financial content and now we are adding PRINCE2® content. PRINCE2 is recognized as a world-class international product and is the standard method for project management. Element K is able to provide the following e-Learning courses:

• PRINCE2 Foundation 2009
  This course is designed to help individuals become certified to the PRINCE2 Foundation 2009 level. It covers all aspects of the PRINCE2 Project Management method as described in the PRINCE2 2009 publication. This course is intended for those people looking for a structured approach to managing projects, including project managers, or those involved in projects of any size or type.
• PRINCE2 Practitioner 2009
  This course is designed to help individuals become certified to the PRINCE2 Practitioner 2009 level. One of the most difficult tasks of mastering PRINCE2 at the Practitioner level is gaining practical "hands on" experience. This course contains activities, simulations, and a practitioner exam simulator in order to fully prepare students for the official examination.

This ILX Group training is available in Element K's Computer Professional Library.

KnowledgeHub LMS Platform

Feature Spotlight: Collaboration tools built into the KnowledgeHub LMS support informal learning

Collaboration tools enable an organization to create "communities," or content areas, where users can go to develop, share, and discuss information relevant to their jobs, their professional careers, and the organization. Development of user-generated content by internal subject matter experts can assist with cross-training and knowledge sharing, and provide an organization-specific context to more general training content. Ultimately, it can create an engaging and interactive training environment which contributes to increased program utilization.

KnowledgeHub collaboration tools can be configured by an administrator and then assigned to an entire organization, to groups, or to individual users. Once assigned, users can begin creating documents, sharing ideas, and asking and answering questions. The primary collaboration tools provided within KnowledgeHub include discussion forums, wikis, and blogs. These tools provide several levels of access control from reader to author, a full-text search feature, and a robust web-based editor. Unlike some Web 2.0 tools, no special syntax or configuration is required to author content.

While many of our customers begin to grow collaborative communities, Element K is providing our own communities, sharing information and best practices on KnowledgeHub, including information on successful training programs and other relevant topics.

KnoweledgeHub Collaboration features:

• Rich Text editor
• Full text search
• RSS and email notifications
• Work flow approvals

Discussion Forums:

• Deploy topic-centric discussion forums.
• Post and manage threaded message discussions.

Wikis:

• Develop user-generated knowledge bases.
• Create and manage web articles with supporting attachments.

Blogs:

• Create and manage commentary and opinion columns.
• Support for blogs aimed at learners and subject matter experts.

E-Learning Courses
Element K's award-winning e-Learning content includes robust multimedia content, software simulations, business simulations, quizzes, assessments, and more. And our massive libraries continue to grow each month! The latest e-Learning course additions in the following general areas include:

Business Skills

• Applying Leadership Principles: Building Great Business Relationships
• Applying Leadership Principles: Developing Critical Leadership Skills
• Coaching for Results: Laying the Groundwork
• Coaching for Results: Working Towards Change
• Grammar Essentials: Editing Effectively and Avoiding Hypercorrections
• Grammar Essentials: Identifying Correct Punctuation, Sentence Fragments, Run-Ons, and Comma Splices
• Grammar Essentials: Identifying Nouns, Pronouns, Verbs, Adjectives, and Adverbs
• Grammar Essentials: Identifying Prepositions, Conjunctions, Interjections, and Grammar Rules
• Grammar Essentials: Improving Word Choices and Building Effective Sentences
• Hiring Top Performers: Concluding the Hiring Process
• Hiring Top Performers: Handling Interviews
• HR Skills: Mastering Key Retention Strategies
• Performance Under Pressure: Managing Stress in the Workplace
• Public Presentations: Delivering Your Speech
• Public Presentations: Preparing Your Speech
• Public Presentations: Publicizing Your Speech

Office Productivity

• FileMaker® Pro 9: Level 1 (Macintosh)
• OpenOffice.org 3.1 Base
• OpenOffice.org 3.1 Writer

Design and Media

• Adobe® ActionScript® 3.0
• Adobe® FrameMaker® 9.0: Level 2
• Adobe® Premiere®® Elements 7: New Features
• Adobe® RoboHelp® 8: Level 1
• QuarkXPress 8.0: Level 1

IT Professional

• Adobe® ActionScript® 3.0
• CIW Internetworking Professional: TCP/IP Internetworking
• CompTIA® Project+™ Certification (2009 Objectives) - Comprehensive
• Developing XML-Based Web Applications
• Effective Contract Negotiation for IT Managers
• Fundamentals of Multiprotocol Label Switching (MPLS)
• Oracle Database 11g: Performance Tuning
• Selling Microsoft® Consumer Technology Solutions for Digital Music (7039)
• Selling Microsoft® Consumer Technology Solutions for TV and Movies (7042)
• vCenter Chargeback Fundamentals
• VMware vCenter AppSpeed Fundamentals
• VMware vCenter Lab Manager Fundamentals
• VMware vCenter Site Recovery Manager Fundamentals
• VMware vSphere Fundamentals
• VMware vSphere: What's New in vSphere 4
• VMware Workstation 7.0: Fundamentals

Localized Courses

• Analysieren der Aufteilung Ihrer Energie (Deutsch)
• Business-Meeting-Kompetenzen (Deutsch)
• Den Strategieplan entwickeln (Deutsch)
• Dynamische Unternehmenspräsentationen (Deutsch)
• Effektive Geschäftsschreiben (Deutsch)
• Ein effektives Team entwickeln und führen (Deutsch)
• Einsatz von Verhandlungskompetenzen (Deutsch)
• E-Mails effektiv schreiben (Deutsch)
• Erste Schritte zur strategischen Planung (Deutsch)
• Führen Sie Ihr Team zu Unternehmensergebnissen (Deutsch)
• Realistische Zeitmanagementziele (Deutsch)
• So holen Sie das Meiste aus Meetings heraus (Deutsch)
• Überzeugende Geschäftschreiben (Deutsch)
• Vorbereiten auf das Verhandeln (Deutsch)
• Vorbereitung auf Bewerbergespräche (Deutsch)

• Agents pathogènes transmissibles par le sang (Troisième édition) (Français)
• Espace confiné: niveau d’entrée (Troisième édition) (Français)
• Protection auditive (Troisième édition) (Français)
• Verrouillage / Étiquetage (Troisième édition) (Français)

• Microsoft® Office 2007: New Features (Indian English)
• Microsoft® Office Excel 2003: Level 1 (Indian English)
• Microsoft® Office Outlook 2003: Level 1 (Indian English)
• Microsoft® Office PowerPoint 2003: Level 1 (Indian English)
• Microsoft® Office Word 2003: Level 1 (Indian English)

• Business Meeting Skills (International English)
• Change Management for Employees (International English)
• Customer Service Skills (International English)
• Developing and Leading an Effective Team (International English)
• Dynamic Business Presentations (International English)
• Effective Business Writing (International English)
• Get The Most Out of Your Meetings (International English)
• Interviewing Skills for Management (International English)
• Leading Your Team To Business Results (International English)
• Managing Innovation and Creativity (International English)
• Negotiating Skills in Action (International English)
• Performance Management (International English)
• Project Management Skills for Non-Project Managers (International English)
• Strategic Planning Skills (International English)

• Apresentações Eficazes (Português do Brasil)
• Conduzindo Entrevistas para Resultados Bem-sucedidos (Português do Brasil)
• Desenvolvendo e Liderando uma Equipe Eficaz (Português do Brasil)
• Distribuindo Apresentações (Português do Brasil)
• Escrevendo Comunicações Empresariais Eficazes (Português do Brasil)
• Escrevendo E-Mails e Outras Comunicações Eletrônicas (Português do Brasil)
• Escrevendo Propostas Comerciais (Português do Brasil)
• Gerenciamento de Tempo Eficaz (Português do Brasil)
• Habilidades de Negociação (Português do Brasil)
• Liderando sua Equipe para Resultados de Negócios (Português do Brasil)
• Negociação de Habilidades em Ação (Português do Brasil)
• Objetivos Realistas de Gestão do Tempo (Português do Brasil)
• Participando e Conduzindo uma Reunião (Português do Brasil)
• Preparando-se para Entrevistar Candidatos a um Emprego (Português do Brasil)
• Primeiros passos para o Planejamento Estratégico (Português do Brasil)

• First Steps Towards Strategic Planning (Vietnamese)
• Developing and Implementing a Strategic Plan (Vietnamese)
• Preparing to Negotiate (Vietnamese)
• Negotiating Skills in Action (Vietnamese)
• Implementing Change for Managers (Vietnamese)
• Assessing Change for Managers (Vietnamese)
• Realistic Time Management Goals (Vietnamese)
• Effective Time Management for You (Vietnamese)
• Get The Most Out of Your Meetings (Vietnamese)
• Business Meeting Skills (Vietnamese)
• Dynamic Business Presentations (Vietnamese)

Knowledge Portals

With our easy-to-use Knowledge Portals, you can quickly utilize the wide variety of tools that are included in your subscription, such as e-Learning courses, e-Reference libraries, management videos, book summaries, and more. In addition, Knowledge Portals provide quick access to relevant Element K blogs and forums on the KnowledgeHub platform. Each Knowledge Portal is centered around a particular job role, topic area, or industry certification area, and displays only the content that the user has a subscription to, so everything they see in the portal is accessible to them.

The new Knowledge Portal from the past month is:

• Application Developer

Additional Knowledge Portals already available include:

• Management
• Office Professional
• Project Management
• CompTIA
• Creative Designer
• Web Developer
• IT Network Administrator
• Systems Administrator

Blended Blueprints Workshop Editions
Bridge the gap from online to classroom instruction with Element K's Blended Blueprint: Workshop Editions. These four-page documents are assembled as companion resources for online courses in the Business Skills library. And they serve as the ideal guide for lunch-and-learn sessions or similar hour-long classroom training intended to cap an online learning experience. Assemble your online students into a classroom to review key course guidelines and learning points, explore unique collaborative classroom activities, and access other relevant Element K resources. In December we added 22, including:

• Basho Sales Training
• Customer Service: Customer Care
• Customer Service: Making a Difference with Customers
• Customer Service: Customer Relationship Management
• Customer Service: Positive Outcomes
• Customer Service: Increasing Sales via Service
• Leadership Skills: Positioning Yourself to Lead
• Leadership Skills: Building a Winning Team
• Leadership Skills: Leading with Confidence
• Leading Virtual Teams 1: Putting Together a VTeam
• Leading Virtual Teams 2: Creating a VTeam Work Environment
• Leading Virtual Teams 3: Sustaining a VTeam
• Managing Multigenerational Teams: Dealing with Intergenerational Problems in the Workplace
• Managing Multigenerational Teams: Leveraging the Capabilities of Intergenerational Teams
• Mentoring: Identifying Your Goals
• Mentoring: Developing Mentoring Relationships
• Mentoring: Closing the Mentor Relationship
• Positive Work Environement: Overcoming Negativity in the Workplace
• Positive Work Environement: Creating a Positive Work Environment
• Women in Leadership: Gaining Leadership Excellence Through Effective Communication
• Women in Leadership: Leading People in an Organization
• Women in Leadership: Overcoming Common Leadership Challenges

getAbstract
One of our most innovative partners, getAbstract, provides book summaries of the latest and most important books in business. Most of us don't have time to read every interesting book that comes along, but with getAbstract, you don't have to. Access book summaries in a variety of formats, including PDFs or as audio content for your iPhone, iPod, BlackBerry, or other MP3 player. The latest getAbstract additions include:

• A Practical Guide to Assessment Centres and Selection Methods: Measuring Competency for Recruitment and Development by Ian Taylor
• Balanced Scorecard Step-by-Step: For Government and Nonprofit Agencies by Paul R. Niven
• Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics by Mark Graham Brown
• Carry a Chicken in Your Lap: Or Whatever It Takes to Globalize Your Business by Bruce Alan Johnson and R. William Ayres
• Change Management Masterclass: A Step-By-Step Guide to Successful Change Management by Mike Green
• Changing the Game: How Video Games Are Transforming the Future of Business by David Edery and Ethan Mollick
• Customer Care Excellence: How to Create an Effective Customer Focus by Sarah Cook
• Energy Budgets at Risk (EBaR): A Risk Management Approach to Energy Purchase and Efficiency Choices (Wiley Finance) by Jerry Jackson
• Fixing Global Finance by Martin Wolf
• Green Recovery: Get Lean, Get Smart, and Emerge from the Downturn on Top by Andrew Winston
• Hispanic Marketing Grows Up: Exploring Perceptions and Facing Realities by Juan Faura
• How to Connect in Business in 90 Seconds or Less: Use Rapport by Design to Become More Confident and Effective, and Make the Best of Every Business Relationship by Nicholas Boothman
• Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your Organization (Leadership for the Common Good) by Robert Kegan and Lisa Laskow Lahey
• IT Savvy: What Top Executives Must Know to Go from Pain to Gain by Peter Weill and Jeanne W. Ross
• Leadershift: Reinventing Leadership for the Age of Mass Collaboration by Emmanuel Gobillot
• Lessons on Leadership: The 7 Fundamental Management Skills for Leaders at All Levels by Jack Stahl
• Make Training Evaluation Work by Jack J. Phillips, Patricia Pulliam Phillips and Toni Krucky Hodges
• Making Sense of the Dollar: Exposing Dangerous Myths about Trade and Foreign Exchange by Marc Chandler
• Marketing to the New Super Consumer Mom by Tim Coffey, David Siegel and Gregory Livingston
• Mirroring People: The New Science of How We Connect with Others by Marco Iacoboni
• Pawnonomics: A Tale of The Historical, Cultural, and Economic Significance of the Pawnbroking Industry by Stephen Krupnik
• Scroogenomics: Why You Shouldn't Buy Presents for the Holidays by Joel Waldfogel
• Talent Is Never Enough: Discover the Choices That Will Take You Beyond Your Talent by John C. Maxwell
• The Art of Better Retail Banking: Supportable Predictions on the Future of Retail Banking by Hugh Croxford, Frank Abramson and Alex Jablonowski
• The Compensation Committee Handbook by James F. Reda, Stewart Reifler and Laura G. Thatcher
• The Complete Guide to Sales Force Incentive Compensation: How to Design and Implement Plans That Work by Andris A. Zoltners, Prabhakant Sinha and Sally E. Lorimer
• The Gone Fishin' Portfolio: Get Wise, Get Wealthy...and Get on with Your Life by Alexander Green
• The IT Value Stack: A Boardroom Guide to IT Leadership by Ade McCormack
• The Origins of Value: The Financial Innovations that Created Modern Capital Markets by William N. Goetzmann and K. Geert Rouwenhorst
• The Scenario Planning Handbook: Developing Strategies in Uncertain Times by Ian Wilson and William K. Ralston, Jr.
• The Strategy Paradox: Why Committing to Success Leads Corporations to Failure (And What to Do About It) by Michael E. Raynor
• What They Still Don't Teach You at Harvard Business School by Mark H. McCormack
• When Computers Were Human by David Alan Grier

Did You Know? Did you know that in partnership with Cognitive Arts, the largest provider of learning design and development services in the world, Element K delivers the tools and experience to build custom e-Learning that will make a real impact on your program? This includes both learning content development and design, where Element K builds custom e-Learning content to support your proprietary training objectives, and learning content customization to alter Element K e-Learning content with industry-specific terminology and proprietary examples. Cognitive Arts has won over 30 awards, including 14 Brandon Hall Excellence in E-Learning awards and 11 International CINDY (Cinema in Industry) awards, and these honors speak volumes about the quality and innovation they can bring to your learning programs. For more information about custom development services from Element K and Cognitive Arts, visit the Cognitive Arts website or contact your Element K Account Executive or Learning Consultant.
 

For more information on Element K:
http://www.elementk.com or call 1-800-434-3466.
Element K, 500 Canal View Blvd., Rochester, NY 14623

Copyright 2010 Element K Corporation. All rights reserved. Element K and the Element K logo are trademarks of Element K Corporation. Products or other names may be trademarks of their respective proprietors who may not be affiliated with Element K. Element K is part of NIIT, a global talent development corporation operating in 44 countries.