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Client and Partner Case Studies
AAA | Accor | Boston Consortium | Cole Taylor Bank | Continental Tire | Delaware North Companies | Freeman | Liebovich Brothers, Inc. | North Carolina State University (CTU) | Portland Water District | RIT | Simon Property Group | Quinnipiac University | University of Georgia | Verizon Business | The Washington Post | Wilsons Leather
 AAA Case Study
Today, AAA 's National Office, the Mid-Atlantic club, and 19 additional clubs are using the Element K® e-Learning solution. "We wanted to work with someone who was in it for the long haul, and since we had used Element K training for years, it was a natural fit," said Kim Ziolkowski, Director of Training Services for AAA Mid-Atlantic/Central-West Jersey. "Plus, Element K understands that the Web is a completely different learning environment -so while the content follows a consistent learning model, it's specifically tailored for online delivery."
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 Accor Case Study
Headquartered in Dallas, Texas, Accor North America is a division of Accor, the European leader and one of the world's largest groups in travel, tourism and corporate services. Accor North America operates more than 1,200 upscale and economy properties including Red Roof Inns, Motel 6, and Studio 6; the upscale Sofitel; mid-scale Novotel hotel locations in the U.S. and Canada; and Ibis hotels in Mexico. With 50,000 employees, across vastly different cultures from brand to brand, Accor North America needed a solution which would provide consistent training to employees at both the corporate and property level.
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 Boston Consortium Case Study
"Element K's e-Learning brings a new dimension to our traditional instructor-led classes. It's exciting to watch our students, faculty and staff respond so enthusiastically to the ability to learn anytime - anywhere. Professors don't usually have the time to teach software application programs like Excel or Photoshop and may even want to expand their own knowledge of an application," said Pattie Orr, Director of User Services at member institution Wellesley College. "Element K's e-Learning solution makes it possible for our students, faculty and staff to learn all the computing and IT skills they want to learn at their own pace, whenever and wherever they want. That kind of flexibility has really motivated people and contributed to their desire to learn."
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 Cole Taylor Case Study
"We needed to find just-in-time performance support that addressed different learning styles and provided flexibility for employees' schedules," said Jan Doiel, HR Development Specialist for Cole Taylor Bank. "We were looking for training that could be customized to the individual's skill level and allow self-paced learning." The solution was Element K, which offered a wide variety of online courses with sound instructional design and methods to address diverse learning styles.
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 Continental Tire of North America Case Study
"We needed to make training as interactive as possible for our dealers. e-Learning is not unique in this industry, so ours had to provide a memorable and worthwhile experience – to differentiate CTNA from other tire manufacturers," said Lena McCord, Manager of e-Marketing with CTNA. "Our dealers know a lot about tires, so the priority was to increase sales by giving them training that was current on a product level and also provide selling scenario examples based on a potential customers needs and preferences, to aid in making a sale."
view case study online . . .  Delaware North Case Study
“We wanted to make it easy for organizations to blend both classroom and online modalities. The online component needed to support and reinforce classroom learning, and provide more flexible tools for people who delivered the training,” said John Kist, Senior Manager of Talent Development at DNC. view case study online . . . |Top|
Freeman Case Study
After experiencing several service issues with their previous learning partner, Freeman turned to Element K. “We looked for a more responsive partner. We are in the service business and wanted a provider equally dedicated to service,” said Judy Owen, Vice President of Training at Freeman. With Element K, the company is now seeing an upward trend in supervisor effectiveness, marked customer service score increases, and an almost tripling of training usage. view case study online . . . |Top|
 Liebovich Brothers Inc.Case Study
Liebovich Brothers, Inc., one of the Midwest's largest metals handling and processing companies and a wholly owned subsidiary of Reliance Steel & Aluminum Company of Los Angeles, has been committed to making its work environment as safe as possible for over sixty years. With Element K e-Learning, high-risk shop employees now receive updated and ongoing environmental, health, and safety (EHS) training in order to meet the U.S. Government's Occupational Health and Safety Administration's (OSHA) guidelines.
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 NC State University Computer Training Unit Case Study
The Computer Training Unit (CTU) is part of the Division of Continuing Studies at North Carolina State University. CTU had used Element K print courseware for nearly nine years, so when it came time to select an e-Learning partner, there was a clear leader. "Since we were already satisfied with Element K, it was a logical choice to go with its e-Learning solution," said Betty Gardner, Manager of the CTU. "Our students enjoyed the ILT courseware's modular design as well as the content, so we were pleased to see that the quality and consistency carried through to the online courses. That way, whether students choose traditional instructor-led courses here at the CTU or they use training online, the information is the same."
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Portland Water District Case Study
The Portland Water District (PWD), located in Portland, Maine, is a quasi-municipal special district providing quality water, wastewater services, and environmental services to 11 Greater Portland communities. Like most local government agencies, PWD is trying to meet its rate-paying public's expectation of doing more with less. Additionally, with a maturing workforce, PWD recognized the special importance of developing the management skills of younger employees so they are prepared to replace the experienced managers planning to retire in the coming years. In an effort to meet these challenges while increasing productivity, PWD looked to Element K and to e-learning to deliver increased training agency wide.
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 Quinnipiac Case Study
Quinnipiac University, located in Hamden, Conn., is a private, co-educational, non-sectarian institution of higher education and home to a community of more than 8,000 students, faculty, and staff. Like many colleges and universities, Quinnipiac has a heightened demand for technology in the classroom. When Quinnipiac determined the computer course it had been offering freshmen since 1980 wasn't serving its purpose, they selected Element K e-learning to provide a baseline technical competency for freshmen.
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 RIT Case Study
RIT successfully meshed their classroom and e-Learning programs in 2006, in partnership with Element K. The integration of the two programs also allowed them to create a blended professional development program for faculty and staff. Now in 2008, this program is being used by IT professionals in achieving university training expectations for technical certification, and is being used widely by faculty and staff, with a student rollout in the works.
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 Simon Property Group Case Study
(download PDF) From T+D Magazine, July 2006
Having a long history with Element K, Simon outlined the new training goals and immediately set to work with their learning partner. The orientation needed to be more than a training tool: It had to be a vehicle for team unification spanning different organizations and job roles, and serve as a resource that people could refer to when necessary. Simon also made it a priority to fill the course with pictures and references from a large number of its properties, adding a strong personal element to which all workers could relate.
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 University of Georgia Case Study
University of Georgia Located in Athens, Georgia, the University of Georgia is home to nearly 46,000 students, faculty and staff. In 2003 the new Student Learning Center (SLC) was poised to open its doors. With hundreds of computers, thousands of computer connections, and state-of-the-art classrooms and study rooms, the SLC would be a unique combination of library and learning space designed to encourage innovative teaching and learning. Unfortunately, budget cuts across the state university system made it impossible to staff or fund classroom training, so the group looked to Element K e-learning for a solution.
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Verizon Business Case Study Verizon Business needed a way to provide hands-on CCNA certification training. However, setting up the necessary practice environments would require no small investment – in time or funds. Working with Element K's vLab technology, the company has since trained hundreds of technicians for the CCNA certification using virtual environments. Noted Matt Russell, Technical Trainer with Verizon Business’ training department: “Having the means to get hands-on experience from virtually anywhere in the world, anytime of the day, is critical to our training process.” view case study online . . . [Download UK Format PDF] |Top|
The Washington Post Case Study
"Our employees used an online database to register for classes, but the Organizational Development team still had to create course rosters, update course lists, and keep track of no-shows or latecomers – all by hand," said Peter Joseph, HR Manager for Organizational Development at The Washington Post. "With over 2,500 learners in the organization, the manual workload was extremely time consuming. “We needed a way to streamline and automate the registration process for ILT classes, and provide accurate transcripts of all online and classroom activity to learners.”
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 Wilsons Leather Case Study
"Computer skill levels among our associates vary greatly and we believe it's really important for everyone to feel comfortable using today's technology," said Russ Edwards-Simpson, Director of Human Resources at Wilsons Leather. "We really appreciated the fact that Element K's courses appeal to a much broader audience. We've found the courses from Harvard Business Review to be especially valuable."
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