Support Services
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The deployment of a software tool is only part of a successful training launch. Our support services provide a wide array of support options to ensure that your training program is well defined, well executed, and properly utilized by your learners. In addition, we ensure that success can be measured against real, defined metrics.
Let us assist you with strategic and tactical planning, administrator and learner training, system integration, and site customizations. These services focus on preparing you and your organization for the rollout of a new learning program. Once deployed, we provide ongoing support to both administrators and learner with new feature training, annual status reviews, and more.
All of these services are designed to help ensure your success, and the success of your training programs.
Support Service Facts
To ensure that all third party or custom content plays and tracks well Element K offers to assist with designing, building, and deploying custom or third-party content.
Element K provides a complete set of to enable clients to connect the KnowledgeHub system to existing systems and processes. These tools include Web Services, Single Sign-On, Custom Data Feeds, Custom Integration.
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- Reduce administrative costs and effort
- Provide administrator and learner technical support
- Facilitate rapid deployment
Increase learner utilization and satisfaction - Provide for a customized application
- Create a unique, branded user experience
- Integrate with existing systems such as HRIS, portal, and CRM
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In addition to providing KnowledgeHub , Element Ks offer you the flexibility of choosing exactly how much or how little of the hands-on administration your team manages. Services include management of student data, content deployment, reports, learning plans, site configuration and communication.
To enable the deployment of a client-centric training portal Element K offers a full range of . KnowledgeHub can be customized to reflect your organizations brand identity or to extend the functionality to meet your specific needs.
