Industry Profile - Financial Services includes retail banking, commercial banking, insurance, tax advisory, and investment management. Financial Service companies provide some combination of financing, asset management, risk management, and tax advice to businesses and individuals.

Element K® Customers – A partial list of Financial Services customers includes: Alliance Capital, American Express Financial Advisors, American Fidelity Assurance Company, Assurant, Bank One, Citigroup, Experian, GMAC Commercial Mortgage, Netbank, The Capital Group, Universal Underwriters, and Wachovia Corporation. Sample Learning Solutions – Through a combination of catalog e-Learning, platform, custom content, systems integration, and other services, Element K has created Financial Services solutions such as:

1. IT Training – A branded website to deliver training courses, on-line references, and virtual labs to all IT staff and management at a large financial services conglomerate. The website is integrated into the corporation's intranet using web services, providing employees single username sign-on and authentication, and allowing all data to be stored in a database that resides behind the customer's firewall. Content includes Element K Catalog e-Learning – specifically Microsoft Server 2003, Microsoft .NET, Sun Solaris, and ASP/400 – as well as custom courses, and is provisioned to IT employees according to their job roles through customized professional development paths. Data security is validated through an ethical hack conducted by the client in cooperation with Element K personnel.

Using the solution, the client provides courses and reference materials in all relevant IT disciplines to all IT employees from a single portal, increasing productivity while reducing cost. Training is always kept up to date so it supports rollouts of new technologies while simultaneously supporting legacy environments.

2. Financial Services Compliance – A remotely hosted training site to deliver and track training and policy documents for all employees of a large bank. The site is in a content server configuration and is integrated with a locally hosted LMS. Content includes Element K Catalog e-Learning, third-party courses (covering Sarbanes-Oxley, Gramm-Leach-Bliley, and other relevant legislation), and proprietary policy documents that establish specific expectations for employees by the bank. Although the files are hosted and maintained remotely, courses are cataloged, delivered, and tracked on the local LMS.

Using the solution, the client consolidates all compliance training and associated documentation in one place, ensuring that employees are meeting federal and state mandates. This makes it easy to demonstrate compliance, thereby reducing exposure and liability.

Note: items in bold represent Element K products, services, or technology

Our Learning Solutions by Business page explains how our solutions solve specific business challenges common to most industries: sales readiness, new product rollout, compliance and other training obstacles.

Ready to learn more?  Contact Element K for more information.