Using KnowledgeHub requires the browser settings and plug-ins listed below.
 

Settings

• JavaScript Enabled
• Cookies Enabled
• Pop-up blockers disabled
• Set to refresh on every page

Plug-ins

• Adobe Flash Player 10.3 browser plug-in recommended (needed for assessment player and virtual classrooms tool)
• Adobe Reader browser plug in (required for course completion certificates)
• Element K Java applet (required for administrators to upload files)

In addition to these requirements, some content has additional requirements. You will have a chance to see any content requirements before the content is launched.
 

KnowledgeHub and Firewalls
If your computer is located behind a firewall, you might not be able to access portions of KnowledgeHub. Firewalls sometimes block JavaScript or won't let you log in to a
secure server,which KnowledgeHub requires. Ask your system administrator for further assistance with firewalls.
 

Beta Browsers
Element K does not support Beta or pre-release versions of any browsers. Please use a full release version of a standard browser when using KnowledgeHub.
Element K will support full release versions of standard browsers after the browser has been made available and tested,usually within six months of release.
 

System Requirements for Content
KnowledgeHub delivers a wide variety of training content. In some cases additional software is required to consume content. Look at the Overview Tab of each course page to learn about any specific content requirements.

 

View our e-Learning Content and vLab Requirements.